Payment Methods

Payment Methods

At Eastline Official, we offer a variety of secure and convenient payment options to make your shopping experience easy and safe. All transactions are processed through our secure payment gateway with industry-leading encryption and fraud protection.

💳 ACCEPTED PAYMENT METHODS

We accept the following payment methods through Shopify Payments, our trusted and secure payment processor:

Credit Cards

We accept all major credit cards:

  • ✅ Visa
  • ✅ Mastercard
  • ✅ American Express
  • ✅ Discover

Credit cards are processed instantly at checkout, and your order will be confirmed immediately upon successful payment.

Debit Cards

We accept debit cards with major card network logos:

  • ✅ Visa Debit
  • ✅ Mastercard Debit
  • ✅ Other major debit cards

Debit card payments are processed the same way as credit cards, with funds withdrawn directly from your bank account.

Digital Wallets

For faster, more convenient checkout, we accept popular digital wallet services:

  • ✅ Apple Pay - Pay securely using your iPhone, iPad, Mac, or Apple Watch
  • ✅ Google Pay - Fast checkout using your Google account and saved payment methods
  • ✅ Shop Pay - Shopify's accelerated checkout with saved payment and shipping information

Digital wallets offer one-click checkout, enhanced security, and faster processing.

🔒 PAYMENT SECURITY

Your security is our top priority. We implement multiple layers of protection to ensure your payment information is safe:

Industry-Leading Security Standards

  • PCI-DSS Level 1 Compliance: We use Shopify Payments, which is certified to the highest level of payment security standards (PCI-DSS Level 1). This is the same security standard used by major banks and financial institutions.
  • SSL/TLS Encryption: All data transmitted between your browser and our servers is encrypted using 256-bit SSL/TLS encryption, the same technology used by banks for online banking.
  • Tokenization: Your complete credit card information is never stored on our servers. Instead, we use secure tokenization, which replaces your card details with a unique encrypted token.
  • Fraud Detection: Advanced fraud detection systems monitor all transactions in real-time to identify and prevent fraudulent activity.
  • 3D Secure Authentication: Additional verification layer for supported cards to confirm your identity and prevent unauthorized use.

What We Do NOT Store

For your protection, we do not store:

  • ❌ Complete credit card numbers
  • ❌ CVV/CVC security codes
  • ❌ Full debit card information

Payment processing is handled entirely by Shopify Payments, a trusted and certified payment processor.

Secure Checkout Process

When you checkout, you'll see:

  • 🔒 Padlock icon in your browser address bar
  • 🔒 "https://" at the beginning of the URL (the "s" stands for "secure")
  • 🔒 "Secure Checkout" badge on the payment page

These indicators confirm that your connection is encrypted and secure.

💰 PAYMENT PROCESSING

When Is My Payment Charged?

Your payment method is charged immediately when you complete your order at checkout. This includes:

  • Product price(s)
  • Applicable sales tax
  • Shipping costs (we offer FREE shipping, so this is $0.00)

You will see the total amount before confirming your order.

Payment Authorization

When you place an order, we authorize and capture payment in one transaction. You may see:

  • An immediate charge on your card statement
  • A pending authorization that becomes a completed charge within 1-3 business days

The exact timing depends on your bank or card issuer.

Payment Confirmation

After successful payment, you will receive:

  • ✅ Order confirmation email immediately
  • ✅ Payment receipt showing the amount charged
  • ✅ Order number for tracking and reference

Failed or Declined Payments

If your payment is declined or fails, your order will not be processed. Common reasons for payment failure include:

  • Insufficient funds or credit limit reached
  • Incorrect card information (number, expiration date, CVV)
  • Billing address doesn't match the address on file with your bank
  • Card issuer fraud prevention or security holds
  • Expired card
  • International card restrictions

What to do if your payment is declined:

  1. Verify your card information is entered correctly
  2. Ensure your billing address matches your card on file
  3. Check with your bank or card issuer to resolve any holds or restrictions
  4. Try a different payment method
  5. Contact us at contact@eastlineofficial.com or +1 (505) 441-3487 for assistance

🌍 CURRENCY

All prices on our website are displayed in United States Dollars (USD).

If you're using a credit or debit card issued in a different currency, your bank or card issuer will convert the charge to your local currency. Please note:

  • Currency conversion rates are determined by your bank or card issuer, not by Eastline Official
  • Your bank may charge foreign transaction fees (typically 1-3% of the transaction amount)
  • The final amount charged may differ slightly from the USD amount due to exchange rate fluctuations

We recommend checking with your bank about foreign transaction fees before making a purchase.

🧾 TAXES

Sales tax is calculated automatically at checkout based on your shipping address and applicable state and local tax rates.

  • Tax amount is shown separately before you complete your order
  • We are required by law to collect sales tax for orders shipped to certain states
  • Tax rates vary by location and are subject to change

The total amount charged to your payment method includes product price(s) plus applicable taxes.

🚫 PAYMENT METHODS WE DO NOT ACCEPT

For security and operational reasons, we do not accept the following payment methods:

  • ❌ Cash on Delivery (COD)
  • ❌ Personal checks or money orders
  • ❌ Bank wire transfers
  • ❌ Western Union or MoneyGram
  • ❌ Cryptocurrency (Bitcoin, Ethereum, etc.)
  • ❌ Payment plans or installment payments (except through third-party services like Affirm or Klarna, if available at checkout)
  • ❌ Purchase orders (PO)

We only accept the payment methods listed in the "Accepted Payment Methods" section above.

💵 REFUNDS

How Refunds Are Processed

If you return an item or we issue a refund for any reason, the refund will be processed to your original payment method:

  • Credit Cards: Refund appears as a credit on your card statement
  • Debit Cards: Refund is deposited back to your bank account
  • Digital Wallets: Refund is credited to your Apple Pay, Google Pay, or Shop Pay account

Refund Timeline

  • Processing Time: 5-10 business days after we receive and approve your return
  • Bank Processing: Additional 5-10 business days for the refund to appear in your account (depending on your financial institution)

We do not issue refunds via check, cash, wire transfer, or store credit unless specifically requested and approved.

See our Refund and Return Policy for complete details.

🛡️ FRAUD PREVENTION

To protect our customers and our business, we employ advanced fraud prevention measures:

  • Real-time transaction monitoring and risk assessment
  • Address verification system (AVS) to match billing and shipping addresses
  • CVV/CVC verification for all card transactions
  • Velocity checks to detect unusual purchasing patterns
  • Manual review of high-risk or suspicious orders

If we detect potentially fraudulent activity, we may:

  • Request additional verification (photo ID, card statement, etc.)
  • Contact you to confirm order details
  • Cancel and refund suspicious orders
  • Report fraudulent activity to appropriate authorities

These measures are in place to protect you and ensure a safe shopping environment for all customers.

📱 MOBILE PAYMENTS

Our website is fully optimized for mobile shopping, and all payment methods work seamlessly on smartphones and tablets:

  • Mobile Browsers: Complete checkout using Safari, Chrome, or any mobile browser
  • Apple Pay: One-touch payment on iPhone, iPad, and Mac
  • Google Pay: Fast checkout on Android devices
  • Autofill: Most mobile browsers can securely save and autofill payment information

Mobile payments use the same security standards as desktop transactions.

🔐 YOUR PRIVACY

We respect your privacy and protect your payment information:

  • We never sell or share your payment information with third parties for marketing purposes
  • Payment data is only shared with Shopify Payments (our payment processor) and your card issuer to complete transactions
  • We comply with all applicable privacy laws, including CCPA and CPRA
  • Your payment information is encrypted and stored securely

For complete details on how we collect, use, and protect your information, see our Privacy Policy.

❓ PAYMENT FAQS

Is it safe to enter my credit card information on your website?

Yes! We use industry-leading security measures including SSL encryption, PCI-DSS Level 1 compliance, and tokenization. Your payment information is processed securely through Shopify Payments and is never stored on our servers.

Why do you need my billing address?

Your billing address is required for:

  • Payment verification and fraud prevention
  • Address verification system (AVS) to confirm card ownership
  • Calculating applicable sales tax
  • Compliance with payment processing regulations

Can I use multiple payment methods for one order?

No, we currently only accept one payment method per order. You cannot split payment between multiple cards or payment methods.

Can I save my payment information for future orders?

Yes! When you create an account, you can securely save your payment information for faster checkout on future orders. Saved payment methods are encrypted and stored securely by Shopify.

Do you accept international credit cards?

We accept credit and debit cards issued by banks worldwide, as long as they are Visa, Mastercard, American Express, or Discover. However, we currently only ship to addresses within the United States.

International cards may be subject to foreign transaction fees charged by your bank.

What if I'm charged but didn't receive an order confirmation?

If you were charged but didn't receive an order confirmation email:

  1. Check your spam/junk folder
  2. Wait 1-2 hours (sometimes emails are delayed)
  3. Contact us at contact@eastlineofficial.com with your payment confirmation or transaction ID

We'll investigate and ensure your order is processed or issue a refund if necessary.

Can I get a receipt for my purchase?

Yes! You will automatically receive a receipt via email after your order is placed. You can also:

  • View and print receipts from your account order history
  • Request a copy by contacting us at contact@eastlineofficial.com

📞 NEED HELP WITH PAYMENT?

If you have questions about payment methods, encounter issues during checkout, or need assistance with a payment-related matter, we're here to help!

Contact Us:

Our customer service team is ready to assist you with any payment questions or concerns.

🔗 RELATED POLICIES

For more information about shopping with Eastline Official, please review our policies:

Shop with confidence at Eastline Official. Your payment security is our priority.

Last Updated: December 19, 2025